VIRGIN MEDIA • GETTY Virgin Media has cautioned some 800,000 customers about the Super Hub 2 vulnerability Virgin Media has advised 800,000 customers to change their password immediately. Pills Thrills And Bellyaches Rare. The company’s Super Hub 2 router could be accessed by hackers, an investigation found. Virgin Media says the risk to customers with a Super Hub 2 router was 'small', but advised them to change both their network and router passwords if they were still set as the default shown on the attached sticker.

The advice followed a Which? Snapshot investigation which found that hackers could access to home networks and connected appliances in as little as four days. The security of our network and of our customers is of paramount importance to us Virgin Media spokesperson Ethical security researchers SureCloud gained access to the Super Hub 2, although Virgin Media said the issue existed with other routers of the same age, not just their model. A Virgin Media spokesman said: 'The security of our network and of our customers is of paramount importance to us. 'We continually upgrade our systems and equipment to ensure that we meet all current industry standards. Sleep Easy Solution Ebooking. 'To the extent that technology allows this to be done, we regularly support our customers through advice and updates and offer them the chance to upgrade to a Hub 3.0 which contains additional security provisions.' VIRGIN MEDIA Virgin Media warned asked customers who use a Super Hub 2 to change the password If you are still using the default Super Hub 2 router password, here’s how to change it.

First, connect a computer to the Super Hub using an Ethernet cable. Then open a web browser and navigate to the settings page by entering the web address shown on the Super Hub sticker. Click Wireless Network Settings and enter your desired new passphrase into the Passphrase box. There are separate options for the 2.4GHz and 5GHz Wireless networks.

When choosing a new passphrase, Virgin Media recommends at least twelve characters with a mix of upper case, lower case and numbers. After that, click Save Settings, and then close the administration interface.

Investigation has found that Virgin Media’s Super Hub 2 router can be hacked in a matter of days if it’s left with the default password that’s printed. Dec 20, 2016. Virgin Media recently announced the latest version of its set-top box, the long-awaited Virgin TV V6, which replaces the firm's TiVo offering and looks to give Sky Q a run for its money. The refreshed Virgin box has been built around apps, and is all about the “connected entertainment” mantra.

All computers and devices that were wirelessly connected to the Super Hub will now be disconnected, because they will still be configured with the old Wi-Fi network security key. Restart your computers and devices and try to reconnect to the Super Hub 2, and you should be prompted for the new passphrase. If you ever forget your new passphrase, you can set it back to the default by resetting your Virgin Media Hub (this will also reset all other changes you have made to the Super Hub's settings) Once all computers and devices are reconnected to the WiFi network, you can disconnect the Ethernet cable from the computer. If you’re worried about the account details associated with your Virgin Media account, it's worth checking the website. Run by security researcher Troy Hunt – the free database tracks online breaches and allows anyone to check whether their email address has been included in a publicly-available leak.

In this instance, you'll need to enter the login details associated with your Virgin Media online account to find out whether your account has been affected. The site will tell you when the breach occurred and exactly what information was impacted. You can also sign-up for alerts tied to any of your email addresses, so you will be notified as soon as another breach is picked up by the site. Related articles • • •.

Are you at risk? Virgin Media tells 800,000 users to change their router's passwords after security researchers found hackers could gain access • SureCloud hacked the Super Hub 2 as part of an investigation into 15 devices • They found that eight were vulnerable to attach via internet, Wi-Fi or Bluetooth • Virgin Media said the risk to customers was small and is shared by other routers • Network and router passwords should be changed if they are still set as default By and Published: 11:16 GMT, 23 June 2017 Updated: 11:18 GMT, 23 June 2017. Although the term 'Internet of Things' (IoT) first appeared in 2005, there is still no widely accepted definition. IoT includes gadgets bought by consumers, as well as products and services designed for businesses to help machines 'communicate' with each other.

Ethical security researchers SureCloud gained access to the Super Hub 2 as part of the investigation into 15 IoT connected devices. Virgin Media said the risk to router was small, but it has advised customers to change both their network and router passwords if they are still set as the default shown on the attached sticker.